Software

  • How does MuteDeck work?

    The MuteDeck software checks your computer to see if Zoom is running. If it's running, it scans the user interface to see what buttons are present. I.e., it looks for the Mute button and if it's there, it means you're unmuted. If the Unmute button is there, it means you're on mute. When MuteDeck...
  • How does the REST API work?

    The MuteDeck software has an open API that you can use to get the status of each button (mute, video, etc.) and control the buttons as well. This RESTful API is the way to integrate with MuteDeck and built something cool that reacts to or controls your meeting status. When the MuteDeck software ...
  • Installing the Loupedeck Plugin

    The Loupedeck plugin for MuteDeck is an awesome way to connect your [Loupedeck](https://www.loupedeck.com) to MuteDeck and control your meetings with physical buttons. The Loupedeck plugin syncs the meeting status to your Loupedeck and lets you quickly mute, or control other aspects of the meetin...
  • Installing the Stream Deck plugin

    The Stream Deck plugin for MuteDeck is an awesome way to connect your Elgato Stream Deck to MuteDeck and control your meetings with physical buttons. The Stream Deck plugin syncs the meeting status to your Stream Deck and lets you quickly mute, or control other aspects of the meeting. Here's a wa...
  • Make the API Server listen on all IPs

    By default, MuteDeck only activates the API server on your local computer, mostly for security reasons. For example, no external person can tell MuteDeck to end your call when it's listening to only your computer. For some integrations, you need to be able to use external devices to read MuteDec...
  • What happens when MuteDeck doesn’t recognize the call app?

    When MuteDeck does not recognize the call application, mostly because we don't support it yet, it falls back on the microphone input you're using. Mute visibility and control still works. 🤗 Here's an example: When using the mute button in an app that we don't yet support, you will still go on...
  • Which conference call apps does MuteDeck support?

    Currently, MuteDeck supports only Zoom. We have more on the way. Check out our roadmap to see which apps we are going to support. You can also request support for a different app. 🙂
  • Why does it take a second or two to update?

    MuteDeck is on a continuous loop to detect and find the status of Zoom. To balance the resources the software needs (CPU usage) and performance, we've put this loop on a 1-second delay. So, every second the call status gets updated, which can seem like a delay when you're paying attention to the ...